(4.5 / 5)3+ Ratings

Scentmatchers Reviews

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Overall Rating

4.5

3 Reviews

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About Scentmatchers

Scentmatchers.com is a service that specializes in recreating discontinued fragrances. They use a combination of science and art to duplicate your favorite discontinued fragrance, bringing back delightful memories. The company has years of experience and has reproduced over 8000 different fragrances.

The process is simple. Customers fill out information about the fragrance they want matched and created. If Scentmatchers feels that they can't recreate the scent, they provide a full refund instantly. The price for a 3.4 oz bottle is $69.99, which is considered a large bottle in the fragrance industry. Shipping is a flat rate of $12.00 to anywhere in the United States via UPS Ground.

Scentmatchers also offers a NO RETURN NEEDED INSTANT REFUND POLICY. They keep your order information on file forever so that they can always provide you the exact same fragrance. The ingredients used are minimal and safe for humans, including Fragrance, Perfumer's Alcohol, and Isopropyl Myristate. The scent is expected to last 12-16 hours depending on the exact ingredients and your body chemistry. All of their fragrances are Eau De Parfum unless you request a weaker strength via e-mail.

The company was launched in September 2008 as an offshoot of Scentcrafters.com. It was created by Adam and Angela Schultz. Over the years, they have sold over 100,000 individual bottles of discontinued fragrances and have become one of the foremost experts in creating discontinued perfume and cologne. They continue to grow and improve their services, including increasing the amount of perfume oil used in fragrances by 50% in 2017, which makes the product more potent and longer lasting. In 2018, they created a new streamlined website on the Shopify platform and added more full-time employees. Their new and more modern website, www.fragrancrevival.com, has enjoyed tremendous success starting in 2020.

In summary, Scentmatchers.com is a unique service that brings back your favorite discontinued fragrances, using a blend of science and art, with a commitment to customer satisfaction and quality.

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Scentmatchers Customer Reviews (3)

0/5

Marie Ball

Verified Buyer

Jul 27, 2024

Gianluca Schreuders

Verified Buyer

Jul 23, 2024

Callum Morton

Verified Buyer

Jul 22, 2024

Scentmatchers Customer’s Q&A

No question yet

Scentmatchers Features and Benefits

Scentmatchers.com offers several key features and benefits:

Discontinued Fragrance Recreation: The primary service of Scentmatchers is to recreate discontinued fragrances. This is a unique service that brings back your favorite scents that are no longer available in the market.
Experience and Expertise: With over 28 years of combined experience and having sold over 100,000 individual bottles of discontinued fragrances, Scentmatchers has established itself as one of the foremost experts in creating discontinued perfume and cologne.
Customer Service: Scentmatchers prides itself on providing quick and prompt customer service. They have a dedicated Customer Service Manager to ensure customer satisfaction.
Quality and Longevity: In 2017, Scentmatchers increased the amount of perfume oil used in fragrances by 50%, making the product more potent and longer-lasting. The scent is expected to last 12-16 hours depending on the exact ingredients and your body chemistry.
No Return Needed Instant Refund Policy: If Scentmatchers feels that they can't recreate the scent, they provide a full refund instantly. This policy reflects their commitment to customer satisfaction.
Safe Ingredients: The ingredients used in their fragrances are minimal and safe for humans, including Fragrance, Perfumer's Alcohol, and Isopropyl Myristate.
Price and Shipping: The price for a 3.4 oz bottle is $69.99, which is considered a large bottle in the fragrance industry. Shipping is a flat rate of $12.00 to anywhere in the United States via UPS Ground.

These features and benefits make Scentmatchers.com a unique and valuable service for those looking to recreate their favorite discontinued fragrances.

Scentmatchers Pricing

The pricing on Scentmatchers.com is as follows:

The cost for a 3.4 oz bottle is $69.99. This size is considered a large bottle in the fragrance industry.
Shipping is a flat rate of $12.00 to anywhere in the United States via UPS Ground.

These prices allow customers to recreate their favorite discontinued fragrances without breaking the bank. The company's commitment to quality and customer satisfaction is reflected in their pricing and services.

Scentmatchers FAQs

How To Open A Scentmatchers Account?

To open an account on Scentmatchers.com, follow these steps:

Visit the Scentmatchers.com website.
Look for the Sign Up or Register option, usually located at the top right corner of the website.
Click on the Sign Up or Register option.
Fill in the required details such as your name, email address, and create a password.
Click on the Submit or Create Account button to complete the registration process.

Once the account is created, you can log in anytime to access your account, track your orders, and manage your personal details. Remember to keep your login details secure for future use. If any issues arise during the account creation process, consider reaching out to their customer service for assistance. They offer support via email and live chat, and most emails are answered within 1 hour. All emails are answered within 24 hours, 7 days a week, including Holidays. Their commitment to customer service ensures a smooth and pleasant experience for all users.

Scentmatchers Return Policy?

The return policy at Scentmatchers.com is customer-friendly. They offer a No Return Needed Instant Refund Policy. If Scentmatchers is unable to satisfy the customer after trying again (and again if needed), they provide a full refund with no return necessary. This policy reflects their commitment to customer satisfaction and their confidence in the quality of their products. It's worth noting that this is a unique policy in the fragrance industry, where most companies do not allow returns at all once a product has been opened. This makes shopping at Scentmatchers a risk-free experience for customers.